El Paso City Council Ok’s City Attorney to Draft Ordinance

El Paso City Council Ok’s City Attorney to Draft Ordinance

by The CAB Man Texas on December 7, 2012

Yesterday in El Paso, the City Council unanimously voted to proceed with enacting an ordinance to regulate Payday and Auto Title Loan businesses. The Council asked the City Attorney to draft the ordinance and it could be approved by January. This will be the 4th such ordinance in Texas, if it is ultimately put into effect.

As of today we know of ordinances in Dallas, San Antonio, and Austin. I believe that each of the cities are entangled in legal proceedings brought against them by CAB’s.

Some of the details of the proposed El Paso ordinance are:
• Require lenders to provide borrower’s with financial counseling information.
• Payday loans would not be allowed for more than 20% of the borrower’s monthly income.
• Auto Title Loans would be limited to 3% of the borrower’s annual income.
• Auto Title Loans would also be limited to no more than 70% of the vehicle value.
• Installment loans would be limited to no more than 4 installments, refinances would be limited to 3.
• CAB’s would be asked to register with the City of El Paso.
• Would go into effect in July 2013.

It is curious that the effective date is July 2013. I am thinking that the City of El Paso knows that there will be activity in the Texas Legislature regarding CAB operating rules and city ordinances. Consider the additional compliance burdens on licensed CAB’s with locations in cities with ordinances. Is it reasonable to ask any business to manage compliance to Federal, State, and now City regulations too?

As an industry, we need to dig our heels in on the local ordinances. 2012 has been a good year for CAB’s under the new licensing and we have demonstrated our good faith, desire to operate legally and fairly. Let the State of Texas handle this and keep the cities out of it. The Texas Finance Commission has expressed its position on the ordinances, and they indicated that an improvement on this problem was needed. So, it is my opinion that the version of the El Paso ordinance that was unveiled may not make it to July 2013. Something different might end up being put in place, or perhaps nothing at all after the session.

If you are interested in learning more, I am working with my contacts in El Paso and Austin to gather additional information on how to play a part in the fight against the ordinances. Will know more soon, the session starts next month and the El Paso bill is slated to be formally introduced on December 19th.

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Texas Debt Buyer Bill is set to be signed by Governor Abbott

Texas Debt Buyer Bill is set to be signed by Governor Abbott

by The CAB Man Texas on June 19, 2019

House Bill 996 a “Debt Buyer Bill” is set to be signed by Governor Abbott.  This particular bill limits when a debt buyer can initiate legal action or arbitration to collect consumer debt. It also requires specific notices to be provided to the consumer with respect to out-of-statute debt.  The new provisions are effective Sept. 1, 2019.  Texas Credit Access Businesses definitely work with debt buyers who will need to conform to the new rules.  

Also, it would be a good idea to get some input from our friends at Kilpatrick Townsend & Stockton (https://www.kilpatricktownsend.com/) on whether any of this new bill can be applied to a Credit Access Business who takes ownership of a customer debt after they pay out the third-party lender under the guaranty arrangement.  

What is the definition of a Debt Buyer:

·         A person who purchases or otherwise acquires a consumer debt from a creditor or other subsequent owner of the consumer debt (thinking out loud, is this a CAB??), regardless of whether the person collects the consumer debt, hires a third party to collect the consumer debt, or hires an attorney to pursue collection litigation in connection with the consumer debt.

The term “Debt Buyer” does not include:

·         A person who acquires a charged-off debt incidental to the purchase of a portfolio that predominantly consists of consumer debt that has not been charged off; or

·         A check services company that acquires the right to collect on a paper or electronic negotiable instrument, including an Automated Clearing House (ACH) authorization to debit an account that has not been processed.”

·         The legislation prohibits a debt buyer from bringing suit or initiating arbitration on consumer debt if the applicable statute of limitations statute of limitations on a consumer debt has expired it cannot be revived.

Consumer Notices must be provided:

With the passage of this legislation, Texas joins other jurisdictions in having to provide notices regarding the expiration of the statute of limitations. (the statute of limitations is 6 years from due date)

In Texas, one of the three required disclosures will apply depending on whether the credit reporting period has expired and whether the debt buyer credit reports.

1.      If the credit reporting period has not expired and the debt buyer does credit report this is the notice that must be sent:

“THE LAW LIMITS HOW LONG YOU CAN BE SUED ON A DEBT. BECAUSE OF THE AGE OF YOUR DEBT, WE WILL NOT SUE YOU FOR IT. IF YOU DO NOT PAY THE DEBT, [INSERT NAME OF DEBT BUYER] MAY CONTINUE TO REPORT IT TO CREDIT REPORTING AGENCIES AS UNPAID FOR AS LONG AS THE LAW PERMITS THIS REPORTING. THIS NOTICE IS REQUIRED BY LAW.”

2.      If the credit reporting period has not expired but the debt buyer does not credit report:

“THE LAW LIMITS HOW LONG YOU CAN BE SUED ON A DEBT. BECAUSE OF THE AGE OF YOUR DEBT, WE WILL NOT SUE YOU FOR IT. THIS NOTICE IS REQUIRED BY LAW.”

3.      If the credit reporting period has expired:

“THE LAW LIMITS HOW LONG YOU CAN BE SUED ON A DEBT. BECAUSE OF THE AGE OF YOUR DEBT, WE WILL NOT SUE YOU FOR IT, AND WE WILL NOT REPORT IT TO ANY CREDIT REPORTING AGENCY. THIS NOTICE IS REQUIRED BY LAW.”

The notice must be “in at least 12-point type that is boldfaced, capitalized, or underlined or otherwise conspicuously set out from the surrounding written material.”

It is important that it is mentioned that the content from this blog post was gathered  from the www.Consumerfsblog.com which is a publication of Maurice Wutscher, a financial services law firm.  Our Texas Credit Access Businesses sincerely appreciate the content which was directly cited, summarized, reorganized, and paraphrased in this post.  Here is a link to their blog / website:

This blog post was written by Michael Brown, President of CAB Consulting and the Texas Organization of Financial Service Centers.  He can be reached at 214-293-8676, or Michael@CreditAccessBusiness.com.

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Texas Legislative Session as of this week: (7) bills related to Credit Access Businesses

Texas Legislative Session as of this week: (7) bills related to Credit Access Businesses

by The CAB Man Texas on February 10, 2017

  • HB 60, Introduced by Romero Jr: Requiring a Credit Access Business to verify the vehicle identification number used to obtain a motor vehicle.
  • HB 197, Introduced by Bernal: Relating to the contracts and other documents issued by a Credit Access Business (requiring to have English & Spanish). Also, to read the contract in its entirety to consumers who cannot read.
  • HB 877, Introduced by Chris Turner: Relating to certain telemarketing calls by a Credit Access Business. Prevents a CAB or an employee of a CAB to make telemarketing calls to consumers who are on the Texas No Call List.
  • HB 1134, Introduced by Republican Tom Craddick wishes to add that City Ordinances should not be pre-empted and that Cities should be allowed to regulate State Licensed Business’s, such as Credit Access Business’s. In fact, the language used in Craddick’s proposed bill goes on to state that “this chapter does not preempt a municipal ordinance regulated a CAB or any form of an extension of consumer credit that a CAB is authorized to obtain for a consumer or assist a consumer in obtaining. If a municipal ordinance described by Subsection (a) conflicts with a provision of this chapter regulating a CAB, the more stringent regulation controls to the extent of the conflict”
  • First, we must remind you that Tom Craddick proposed similar bills in the last session two years ago, in 2015.
  • How this can affect us. Right now, only a couple of cities are enforcing the ordinance or at a minimum sending city employees out to ensure that CAB’s are registered. If this rule were to go into effect, the city would not need to enforce the Ordinance, it will be under a State Law, allowing OCCC examiners to enforce City Ordinance Regulations, which they do not currently do right now.
  • SB 560, Introduced by Hannock. This bill is to empower the OCCC to enforce and apply penalties for those CAB’s who charge a surcharge on those paying via debit or credit card. To the best of our knowledge, none of our members are doing this anyways. If you charge someone a fee for paying with their debit or credit card, you are already out of compliance as this a state-wide rule that is currently in existence, one which carries some hefty penalties by the Attorney General’s office. This Bill by Hannock applies a $500.00 fine for each infraction.
  • HB 975, Introduced by Giddings, relating to the threat or pursuit of criminal charges against a consumer in association with certain extensions of consumer credit and providing a civil penalty for the Credit Access Business.
  • This bill is interesting as it states that a CAB cannot file a criminal charge against a consumer, unless the CAB has “extrinsic evidence sufficient to prove that the consumer committed an offense”. If a CAB or anyone for the matter could determine what sufficient evidence of a crime is, then that would essentially eliminate District Attorneys as they are the officials in the capacity to make that determination of whether a case should be brought against someone or not. This one may not last too long.
  • HB 741, Introduced by Bernal: Relating to the affordability of extension of consumer credit. This bill is extremely vague as well. It states that a CSO must verify a consumer’s income, and establish that the income verified to be used demonstrates that a consumer can reasonably repay the loan in cash.

 

This blog post was written by Michael Brown, President of CAB Consulting and the Texas Organization of Financial Service Centers.  He can be reached at 214-293-8676, or Michael@CreditAccessBusiness.com.

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House Bill 2019

House Bill 2019

by The CAB Man Texas on March 6, 2013

This bill was authored by Craddick, and is “relating to a limitation of total charges in connection with certain extensions of consumer credit facilitated by a credit service organization.” The bill states it is amending Texas Finance Code Chapter 393, subchapter D by adding 393.308 which states that the total charges on a arranged by CSO loan cannot exceed those outlined in Texas Finance Code Chapter 342, E & F. There are pending changes to Chapter 342 in SB 823 from Carona it is possible that this bill intends to correspond with that bill. Or, this could be a way to address the methods allegedly employed by operators to adapt to local ordinances. Currently, a maximum of either 24% APR or 80% APR is chargeable on “regulated lender loans” under Chapter 342. Credit Access Businesses (or at least that use of that exact term) are absent from this bill. HB 2019 would go into effect on 9-1-2013.

Click here for a PDF of HB 2019! HB.2019

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The payday industry and uniformity of rules and and regulations

The payday industry and uniformity of rules and and regulations

by The CAB Man Texas on February 23, 2013

Yesterday I read an article written by William Webster the former CEO of Advance America, it was published on www.AmericanBanker.com and titled “Forget Payday, It’s Time to Reinvent All Lending Practices.”  The piece resonated with me in regards to local ordinances, and what I would like to see Credit Access Business stakeholders and lawmakers keep their focus on during this year’s legislative session.   Mr. Webster stated that “First, the standards of disclosure for credit products’ fees and terms must be vastly simplified and uniformly applied.”  I have to agree, if we can lighten the load on the operator, and simplify the kinds of things that they need to do to “be in compliance,” then I am confident the approach to a customer will be more simple and easy to understand.

For example, the OCCC Consumer Disclosure documents are 2 pages, those need to be provided in addition to a typical set of consumer loan contracts that are 10-15 pages, for one loan, and the same goes again for refinancing.  Then, is there a payment receipt?  Notice to co-signer?  Privacy Policy?  And, now we are looking at being required to have the documents in English, Spanish, and possibly Cantonese.  Imagine the man hours in salary spent on just handling those documents.  What about printers, ink, scanners, and paper?  A year’s worth of all of those things adds up to a major expense.  And, in the end, the customer rarely reads the disclosures.  Customers want to know how much they are getting, what they are paying back, when its due, and commonly whether they have options versus a full payoff.  Let’s start with what the customer wants and keep it simple moving forward from there.  Competition and transparency would result, per Mr. Webster, and I agree.  Companies would compete, fees would go down, service strength goes up, and the customer benefits on all sides.

Here is the link to the article in American Banker:

http://www.americanbanker.com/bankthink/forget-payday-its-time-reinvent-all-lending-practices-1056839-1.html?zkPrintable=1&nopagination=1

Mr. Webster was really thinking about the industry as a whole, but let’s apply his points to Texas in specific.  Local ordinances in a state with licensed CAB’s are the exact opposite of uniformity.  Consumers and CAB’s are having another layer of confusion jammed down their throats.  Cities don’t know the industry, and don’t even have budgets to enforce ordinances for that matter.

The argument is against the payday industry is always the same:  opponents talk about rates, limits, ridiculous APR%’s, use the term “predatory,” call people loan sharks, etc.  It is a petty angle to take with name calling, and in the end it can actually creates more support for the industry when their representatives stoop that low.  Texas CAB’s are open to improvements, so how can we set the standard, be forward thinking, and innovate with the long term in mind?   The fact is that high risk consumers will always need money fast, and if you restrict legal access to those services then they will be left with less ideal sources.  This is a fundamental truth!  So, bright minds might say what Mr. Webster did,  embrace the industry, simplify, create uniformity, and competition will force licensed operators to be the best they can be.

CAB Consulting has assembled a group of CAB stakeholders and retained a lobbyist for this year’s Texas Legislative Session.  It is our goal to voice some of our perspective on the matters above, as well as offer our own specific “Borrow Smart” message.   The “Borrow Smart” message is innovative and comes with a plan to deliver uniformity, transparency, and competition to the Texas payday industry.  We have already begun to share details on Borrow Smart with industry stakeholders.  Contact Michael Brown via phone at 214-293-8676 or send emails to Michael@CreditAccessBusiness.com.

 

 

 

 

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Use caution when accepting payoff payments on motor vehicle title loans

Use caution when accepting payoff payments on motor vehicle title loans

by The CAB Man Texas on February 10, 2017

  • Review your company policy regarding acceptable methods of payment for motor vehicle title loans in Texas as a Credit Access Business. With tax season upon us, there will be an increase in the number of folks paying off loans, especially motor vehicle title loans as the income tax refunds start to pour in over the next few weeks.  For that reason, it is a good time to issue this reminder.
  • Many seasoned companies choose to only accept certain forms of payment on the pay-off a title loan prior to releasing that title for certain reasons.  For example, what if a paper check is accepted and that check bounces later?  Your business could have released the title to the customer without being paid!
  • Accepting debit cards without getting the consumer sign the debit card receipt could be viewed as a swipe transaction versus a signature transaction and it could result in “chargeback.” Days later this would occur which would also mean that your business could have released the title without getting paid.
  • Allow several days to pass before relinquishing the title so that you are assured the payment has successfully cleared. (If you accept these payment types).
  • There is no right or wrong way of doing this. We cannot hold a consumer’s title for an extended period. (10) Days is what we have seen as the norm for an acceptable amount of time of holding on to the vehicle title.  In some cases, where if a check is used, the title will be released after the check clears. This normally takes 3 to 5 business days. Other cases involving a debit card, the store-front requires the consumer to do a signature transaction where the consumer signs the receipt as they would at a restaurant. Of course,
  • Cash is always ideal for Credit Access Businesses in these situations, but not everyone uses it and consumers may not prefer it when amounts are larger.

This blog post was written by Michael Brown, President of CAB Consulting and the Texas Organization of Financial Service Centers.  He can be reached at 214-293-8676, or Michael@CreditAccessBusiness.com.

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House Bill 2315

House Bill 2315

by The CAB Man Texas on March 6, 2013

This bill was authored by Villarreal, and is “relating to authorized charges for certain consumer loans.” The first section of the bill addresses loans under Chapter 342. This is an intricate bill, with many components that are outside of the traditional CSO-CAB environment. Considerable dialogue with operators, lawmakers, advocates and regulators would be required to make first make an apples to apples comparison to the proposed measures in HB 2315 and its alternatives.
The first proposed Section 342.201 would establish a maximum interest charge for certain loans in certain amounts, as dictated by Chapter 341, subsection C.
There would be limits on interest charges at certain tiers and loan amounts, and the specifics are difficult to understand with a close review of Chapter 341, subsection C. More information is needed in order to accurately report on this section.
Villarreal moves on to a recommended amendment of Chapter 342.252 that appears to coincide with SB 823 and micro loans. In this section, acquisition charges and installment account handling charges are outlined, however they appear to be incomplete as critical items have been lined out that site certain rates.

Acquisition charges:
$29 or less, an acquisition charge of ??? (“not more than $1 for each $5” was lined out)
$30 or more, an acquisition charge ??? (“that is not more than the amount equal to 1/10th of the amount of the cash advance” was lined out)
$100 and up, acquisition charge ??? (“not more than $10” was lined out)

Installment account handling charges:
$35 or less, not more than $3 per month
$35 to $70 cash advances, $3.50 per month
$70 to $99, $4 per month installment account handling charge
$100 and up, not more than $4 per month for each $100 of cash advance (aka 4% per month)

The Texas Finance Commission would need to prescribe by rule the maximum amount of an acquisition charge. And, this bill states that an acquisition charge under this subchapter is not to be considered interest.

The final section of the bill offers “Section 342.259(a),” an amendment to Chapter 342. This section provides for an “acquisition charge” (no amount named and “that is not more than $10” is lined out), and an “installment account handling charge” that is not more than the ratio of $4 a month for each $100 of cash advance.” This appears to repeat some of the same criteria as cited earlier in the bill. More correspondence is needed with Representative Villarreal’s office in order to fully grasp this bill.

This bill would go into effect on 9-1-2013.

Click here for a PDF of HB 2315! HB.2315

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Credit Access Businesses offering payday, installment, and title loans help US consumers avoid padding the banks fat pockets

Credit Access Businesses offering payday, installment, and title loans help US consumers avoid padding the banks fat pockets

by The CAB Man Texas on October 3, 2017

So much time and effort is spent on attacking the “payday loan industry” it is baffling.  Why do consumer advocates and the CFPB refuse to make the banking industry Public Enemy #1 instead?

See below for a shocking breakdown of how banks target and abuse US Consumers with un-godly annual revenue via Overdraft and NSF Fees:

  • $15 billion in NSF/Overdraft fee revenue in 2016.
  • Average fee is $35.
  • That comes to $41,095,890 in fees earned every day for 365 days.
  • That comes to 428,571,428 individual fees at $35 each.
  • That comes to 1,174,168 fees charged every day for 365 days straight.
  • Said for many, that comes to $442 per year – at that rate that comes to 34 million consumers each year.
  • Our industry serves about 15 million people per year and makes $10 billion in fees and interest.
  • Studies show that when applying the same APR% calculation to the typical $100 returned item that a 1600% APR figure is arrived at! (See FISCA).

Why then are the consumer advocates and CFPB so focused on little old us?  Why aren’t the Cities in Texas passing ordinances to restrict bank abuse of low to middle end consumers?  Your guess is as good as mine!

What I do know is that our payday, installment, and title loan services in Texas are directly combating the bank revenues by helping consumers avoid those charges by getting a short term loan cover pending items on their bank account.  Consumer choose our services because we are fair, we are fast, and we understand their needs.  We are 100% upfront (ad nauseum) about the costs and terms of our services.  Banks, not so much…and can you believe those numbers????

Here is a link to this information – from USATODAY.com:

https://www.usatoday.com/story/money/personalfinance/2017/09/26/bank-customers-fork-over-15-billion-fees-2016-cfpb-says/703324001/

This blog post was written by Michael Brown, President of CAB Consulting and the Texas Organization of Financial Service Centers.  He can be reached at 214-293-8676, or Michael@CreditAccessBusiness.com.

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OCCC’s 2016-2017 fiscal year data ahead of Finance Commission Meeting on Friday 10/20

OCCC’s 2016-2017 fiscal year data ahead of Finance Commission Meeting on Friday 10/20

by The CAB Man Texas on November 8, 2017

OCCC and Finance Commission Report Information, Meeting is Friday 10/20 and will summarize data from September 0f 2016 to August of 2017.

CAB Examinations:  Down from 707 in 2016 to 652 in 2017 (-7%).

CAB acceptable level of compliance: 98.93%.

Complaints processed payday: 208 in 2016 and 148 in 2017 (-28.8%).

Complaints processed title: 198 in 2016 and 147 in 2017 (-25.7%).

Top 3 Complaint Types Payday:

Overcharges:8.8.

Financial hardship:14.9.

Payment processing: 25.7.

Top 3 Complaint Types Title:

Financial hardship: 13.6.

Repo: 14.3.

Payment Processing: 21.8.

Jan-June 2017 and other years during same period,  CAB Reporting said:

Unsecured installment and payday loans have been almost exactly flat in the last (4) years going back to 2014, hovering in the 1.044 to 1.1 million loans range for the Jan-June periods.

For comparison, the highest year was 2013 with 1.2 million loans and 3,176 locations reporting activity.  In 2017 the locations totals are 1,817 – this is a new number I have been seeing 2,200-ish.

(ATTENTION CITIES AND CONSUMER ADVOCATES WHO PASSED CITY ORDINANCES TO PASS – ARE YOU READING THIS???) 

Title loans in the last (2) years are hovering flat in the 129,000-133,000 range, with a steady drop from 2013 when there were 241,000 in the same six-month period.

Repos – steady in the 15,000 range the last (2) years.

# Consumers using products Jan-June of 2017, 2016, 2015:

Single payment payday loans in 409k, 453k, 510k

Unsecured installment loans:416k, 385k, 365k

Single payment title loans: 63k, 71k, 109k

Installment title loans: 53k, 53k, 36k

This blog post was written by Michael Brown, President of CAB Consulting and the Texas Organization of Financial Service Centers.  He can be reached at 214-293-8676, or Michael@CreditAccessBusiness.com.

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Senate Bill 823

Senate Bill 823

by The CAB Man Texas on March 5, 2013

This bill was authored by Senator Carona, and is “relating to authorized acquisition and delingquency charges for certain consumer loans.” The term “certain consumer loans” is referring to what is commonly referred to as “micro loans.” The loans referenced in this bill are funded under Texas Finance Code Chapter 342, or the “regulated lender license.” The regulated lender loans are different from CAB loans in that they are funded by the licensee, not a third party lender for whom the CAB is a special limited agent. As well, the regulated lender loans have historically been “term loans” that go beyond the 180 constraint of CAB transactions into terms of 12,24,36 months. These term loans are either 24% or 80% depending on whether they are Subchapter E, or Subchapter F. Now, it looks like something new is being addressed in this bill and loan amounts that are less than $30, $30 or more but not over $100, and then “cash advances of more than $100.”

The bill says that the following charges are authorized on the loan types below:

“Acquisition charges:”
$29 or less, an acquisition charge that is not more than $1 for each $5 of advance (aka 20% of loan amount)
$30 or more, an acquisition charge that is not more than the amount equal to 1/10th of the amount of the advance (aka 10% of loan amount)
$100 and up, acquisition charge of not more than 10% of the advance.

Then, there are monthly “Installment account handling charges:”
$35 or less, $3 per month installment account handling charge, flat fee
$35 to $70 cash advances, $3.50 per month installment account handling charge, flat fee
$70 and up, $4 per month installment account handling charge, flat fee
$100 and up, not more than $4 per month for each $100 of cash advance (aka 4% per month)

Default charges are addressed as well:
Loans of $100 or more, instead of additional interest the contract may provide for a delinquency charge after 10 days, on any installment payment within the term of the loan. Cannot exceed “the greater of $20, or 5 cents for each $1 of the late payment.

Later in the bill after most of the items in Chapter 342 are covered, there is another provision where “instead of charges authorized under Chapter 342.252 and 342.201, it addresses loans that could be instead funded under Chapter 341, in the amount of $100-$200. There would be a 10% acquisition charge and a monthly installment account handling charge of no more than $4 per month for each $100 of cash advance. Would go into effect 9-1-2013.

Click here for a PDF of SB 823! SB.823

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