(3) bills already posted ahead of the 85th Texas Legislative Session

(3) bills already posted ahead of the 85th Texas Legislative Session

by The CAB Man Texas on January 6, 2017

The 85th Texas Legislative Session starts on Tuesday, January 10, 2017.  At this point, (3) bills have been posted ahead of the session.  See below for information on the bills as well as a few comments.

Ramon Romero (D): HB 60

Relating to requiring a credit access business to verify the vehicle identification number used to obtain a motor vehicle title loan.  Before obtaining a title loan for a consumer, to physically inspect the vehicle used as collateral, photograph the vehicle identification number, and verify that the number matches the number on the title provided by the consumer. Requires the CAB to retain the photograph until the second anniversary of the date the extension of credit is made.

Comments:  This really is something that any decent operator will do anyway. Not sure why additional regulation is needed here.  CABs have a very long list of regulations they abide by so why is Mr. Romero wanting to add more?

 

Matt Schaefer (R): HB 153

Relating to the authority of a municipality to regulate occupations.  Prohibits a municipality from adopting any ordinance that: (1) establishes additional, more stringent licensing requirements for an occupation that requires an occupational license issued by a state licensing authority, or (2) requires a person to obtain an occupational license issued by the municipality. Provides that any ordinance violating this prohibition is void.

Comments:  Anything that will void the city ordinances related to payday, installment, and auto title loans makes sense.  The city ordinances have caused over 1,500 businesses to close and have caused thousands of people to lose their jobs who worked at those stores.  With the increased cost of doing business that resulted from trying to survive the ordinances, CAB owners had no choice but to increase rates and that has hurt consumers – it was that or go out of business.

 

Diego Bernal (D): HB 197

Relating to contracts and other documents issued by credit access businesses.   Requires the contract and other documents provided by a CAB to be: (1) provided before signing written in both English and Spanish, (2) written in plain language, and (3) printed in an easily readable font and type size. Requires the Finance Commission to adopt rules implementing this provision. Requires the CAB disclosure and notice to be available in both English and Spanish at each CAB business location.

Comments:  CAB consumer loan document packages are typically 25 pages – if you have to create document package in both languages that will be 50+ pages of documents, tons of ink, paper, and toner.  That will mean an increase in costs and slower processing times which will be a major concern for business owners and an inconvenience for the customer, and likely even higher rates.   Who decides what “plain” language is? Will all the current document packages have to be re-written?  What is “reasonable” font size?  I know 12 point font is required in the TILA disclosures but due to all the regulations and other disclosures that are required to be provided, CABs (and other entities like banks) need to shrink font as small as possible so the documents aren’t too long.  (remember 25 pages+ to start).  If you go 12 point font on a document that is mostly 8 point font it is going to cause the document to double in size.  50 pages in English, 50 pages in Spanish!  And, the CAB has to make copies of the signed loan documents for their files so that becomes 200 pages!  All that for a $300 loan?  If this one passes we should all get into the paper, ink, and toner business!

 

This blog post was written by Michael Brown, President of CAB Consulting and the Texas Organization of Financial Service Centers.  He can be reached at 214-293-8676, or Michael@CreditAccessBusiness.com.

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Texas CAB Credit Access Business Solutions

Transition & Training Pckg

The Transition and Training package is a comprehensive program that includes all of the items from the CAB Packet but goes many steps further with its commitment to taking your company from a non-licensed CSO to a fully licensed and compliant CAB in just a few months. C.A.B. Consulting and Brokerage will work directly with ownership or designated team leaders to make sure the steps towards license approval are taken, that your teams are educated with proper information, and that your operation is compliant with OCCC regulations. Because C.A.B Consulting and Brokerage works with its own attorney, who is experienced in the payday loan industry, we can offer this package to you with all of its elements at a lesser cost than completing the process internally.

Summary of included items and services:

Service:

•Collaboration with Texas CSO owners or designated employees to manage the complete licensing process
•Continued management to file quarterly transaction reports beginning April 2012
•Owners, managers, and employees attend a 1-hour online training course
•Mystery Shopping option offered twice per month completed by experienced consultants
•Provide your business with the C.A.B. Consulting and Brokerage “Certificate of Completion”

Documents:

•Neatly organized task checklist
•O.C.C.C. authenticated, verified, and approved
•Fee Schedules for use on documents, web-sites, and at retail locations
•Disclosure form templates with instructions
•Provide template documents for use in license application
•State of Texas Credit Access Business application with instructions
•Loan documents for consummation loans
•Bonds

Resources:

•Reference copies of important laws and regulatory publications
•A summary letter of transition process and final copy of OCCC Credit Access Business rules
•Add your company employees, managers, and ownership to our company Newsletters, Emails, RSS Feeds so that we can continue to educate your organization when needed, help your teams stay abreast of developments, and share with you opportunities that may benefit your organization

To learn more about details and specifics of this package, contact C.A.B Consulting and Brokerage at cabconbrokerage@gmail.com or call 214-293-8676.

Let’s get prepared for an OCCC Examination!

Let’s get prepared for an OCCC Examination!

by The CAB Man Texas on July 29, 2013

CAB Consulting has been helping small and mid-size Texas Credit Access Businesses navigate the new CAB licensing model ever since its passage just over 2 years ago. Having served almost 200 locations during that time, CAB Consulting could be a great resource for your company. Does your business need a compliance review? Do you feel your business is prepared for an OCCC examiner to walk in your door?

Audit Alert: OCCC examiners are actively traveling the State right now and they typically show up at your door un-announced. Several clients have been examined this month. CAB Consulting clients will be fully prepared for an examination and will know exactly what to expect.

What other needs might your business currently have? The principal of CAB Consulting, Michael Brown, would like to work with you on your Payday or Auto Title loan store to make operating improvements, increase compliance, grow confidently, and become more profitable.

CAB Consulting can deliver a wide array of results to your business, call 214-293-8676 today to learn more, or visit www.CreditAccessBusiness.com for information!

{ 2 comments… read them below or add one }

ft August 10, 2013 at 7:31 am

Michael, the auditors showed up today! Our contracts are a mess, we overcharge on the lender fees, the APR’s are wrong… wish I’d have listened to you and have your team audit my stores first :o(

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Anonymous August 10, 2013 at 7:35 am

Hate to see it happen to you, FT. Hopefully the set backs aren’t catastrophic. Let’s schedule a intervention the following week.
Michael

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Payday Boot Camps offered by CAB Consulting at Partner store location in Austin, Texas

Payday Boot Camps offered by CAB Consulting at Partner store location in Austin, Texas

by The CAB Man Texas on June 15, 2017

CAB Consulting has partnered with Star of Texas Financial Solutions in the Austin, Texas area to offer live in-store training sessions to start ups wanting wide and narrow scope guidance on how to get going with their payday, installment, or auto title loan venture.  As well, Payday Boot Camps are often conducted for existing companies wishing to elevate their business to another level by implementing the leading edge operating techniques we demonstrate while in our “live” storefront, or who wish to add additional products or services.

The two-day sessions are comprised of conversation and instruction in the conference room, as well as “behind the counter” demonstrations of actual transactions in the loan management system with real customers right there in front of you.

In years past, CAB Consulting has conducted Payday Boot Camps with Tri-House Consulting in California (THANK YOU JER!), and in 2016 we began hosting them in Texas at Star of Texas Financial Solutions in Austin.  This has been an extremely valuable tool for individuals considering an entry into the “payday” industry.

In the two-day sessions we cover payday loans, installments loans, and auto title loans.  We have hosted groups mostly from States in the U.S. like Texas, Utah, and Nevada.  As well, we have conducted sessions for companies from Canada and South Africa.

No matter what State or Nation we have been able to deliver expertise on industry basics as well as licensing and regulation.  CAB Consulting clients will be advised on best practices, vendor selection, underwriting, third-party lenders (Texas and Ohio), and much more.  We are a comprehensive consulting business with specialties in multiple states that can deliver 100% of what is needed to start a payday business, to run one, and to make a profit.

Our industry has experienced a marked resurgence with the recent governmental changes, and CAB Consulting has seen a major uptick in Payday Boot Camp interest.  We are ready to go when you are!

If you would like to learn more about our Payday Boot Camps, call or email to contact Michael Brown, let’s review the program details together, and set a date!

This blog post was written by Michael Brown, President of CAB Consulting and the Texas Organization of Financial Service Centers.  He can be reached at 214-293-8676, or Michael@CreditAccessBusiness.com.

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Information for Texas CSO’s on Credit Access Business licensing

Information for Texas CSO’s on Credit Access Business licensing

by The CAB Man Texas on September 13, 2011

There’s decent list of new requirements that the Texas CSO needs to know about when they are applying for their new Credit Access Business license this fall.  Substantial input has been provided by many CSO’s in Texas as far as the new rules go, and recently I attended two stakeholder meetings in Austin at the Capitol Building to contribute my thoughts.

In the past I have not been to such a meeting and so I was all ears. At the beginning I wasn’t sure if the atmosphere was going to be contentious, if the members of the Finance Committee were going to be friendly, or if they were truly seeking input. I have heard of some heated confrontations on the House floor so I was kind of expecting the same. But, it was actually very co-operative, and the stakeholder input was asked for more often than it was given believe it or not.

From a high level – the OCCC is going to dig a little deeper this time around and take a close look at both sides of your business model versus your prior CSO application. Information about owners all the way down to 5% may be asked for, and they want important information for the lender as well.  Reports are going to need to be submitted quarterly, there are new ways that you must disclose information to consumers, and certain procedures will be required that have not been mentioned before.  And, there’s going to be several more fees charged to the licensee.

All in all, the forum in Austin was warm, and the word “flexible” was used often by the OCCC board members.  An example of the OCCC listening to stakeholder input and their being flexible was in regards to the request for Credit Access Businesses to provide their contract forms with their CAB application. This request was met with concern, the concern was expressed, and as a result the documents will not be required with the application.

October 21 is the next date CSO’s need to be aware of – OCCC will be firming up proposed rules and rules changes.  I will keep everyone posted on my blog – looking forward to your return.

Questions?  Feel free to call me! Michael Brown at C.A.B. Consulting and Brokerage (214-293-8676).

 

{ 2 comments… read them below or add one }

Luis g Garcia May 21, 2013 at 4:40 am

I need info about the CAB licence what the cost you charge for this license I ready to open Mr title loans and pay day loans en eagle pass tx but I need you help to fix the premises or licenses

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admin August 10, 2013 at 7:41 am

214-293-8676 call us first for an exploratory call

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Huge blow dealt to the “Payday Loan Ordinance” in Texas (and more to come!)

Huge blow dealt to the “Payday Loan Ordinance” in Texas (and more to come!)

by The CAB Man Texas on March 21, 2017

Around March 1st a huge blow was dealt to the “Payday Loan Ordinance” in Texas.  The news came out that an Austin court had ruled in favor of Credit Access Businesses in (2) lawsuits related to the ordinance where the City of Austin was sued.  In those cases, the court ruled that the ordinances were “preempted” by State law in several ways. Preemption is something that we as a group have been after for a very long time and we are pleased to see that our industry got its day in court.  The consumer advocate groups who have been pushing the ordinance on cities should be on notice that the truth is starting to get out.  All that has happen is for the cities to enforce the ordinance.

Many of you may not know the truth, which is that the cities have not been enforcing their ordinances.  This is a deliberate tactic to avoid being sued by Credit Access Businesses. It is also likely that they have no staff or budget to allocate to the endeavor which is worth mentioning as well.  Each city is given a payday loan city ordinance “playbook” that gives them the tactics and methods for enacting the ordinance along with how not to get sued.  If they do not enforce then the payday companies have no legal grounds to sue on because they have not actually been “harmed.”

Well, the City of Austin went beyond its rights and decided to go in and examine and cite two Credit Access Businesses – Advance America and Speedy Cash.  This was the first instance that I know of where a city has enforced and cited a company for not abiding to the ordinance.  So, the first time a city goes in and enforces an ordinance what happens?  They get sued and lose!  This simple scenario is one that should resonate with all cities who have passed an ordinance and with those who are looking at it.  Austin happens to have its act together and enjoys a pretty decent legal budget – if they can lose then anyone can lose.

Cities should know that there is now a very real legal risk for them – their city councils will be embroiled in lawsuits and will have to consider retaining outside legal counsel to defend themselves.  Council members who know that they have been charged with real responsibilities such as protecting water, investing in infrastructure, maintaining police strength, and providing general safety for their citizens know that they are way outside the lines when telling someone how much money they can borrow and how long they can have to pay it back.  It seems incredibly absurd to me.  For many of you it would be like having the city tell you that you can only have a car that costs $10,000 or less and you must pay it off in (6) payments. Also, you can only have one car!  It is literally the same thing.  What if you have the cash to simply pay $40,000 for a car?  What if you have a spouse that you want to buy a car for?  That example plus a hundred more can be made – and what it does is blow a gaping hole in the practicality of the “Payday Loan City Ordinance.”  That is where the whole thing should have stopped years ago.

But now the cold hard truth has landed on the desks of anyone involved in this matter – the court has ruled in favor of Credit Access Businesses.  Cities now need to decide what they are going to do.  They need to be asked publicly, “Are you going to enforce this ordinance?”  If they say “No,” then won’t that mean they are effectively rolling back the ordinance?  If so, Credit Access Businesses will be able to go back to offering the kinds of credit that consumers in the ordinance cities need and want.  Won’t this be an improvement over being told they must drive 15 minutes down the road or get on their smartphone to request a loan from an unlicensed unregulated offshore lender in the Bahamas?

What if they say “yes, we are going to enforce the ordinance?”  Then Credit Access Businesses will be given the chance to defend themselves like Speedy Cash and Advance America did. What they will simply do is execute a transaction that violates the ordinance, then take that one transaction down to the City and “self-report” the violation.  At that point the city must act and if they do cite the Credit Access Business then they will turn around and sue the City.  What lies ahead will be a court decision that will resemble that of the court orders in Austin.

CABs are already sufficiently regulated by the Office of Consumer Credit Commissioner.  We have 20-30 page contracts for a $300 loan!  We adhere to a long list of federal and state rules and regulations (all in our contract package) and our complaint percentages on the state and federal levels are fractional on a complaint to loan basis.  I believe in Texas the complaint percentage is .000153% (yes that is three zeroes!).  Our CABs abide by a 90-point CAB Examination checklist that we obtained from the OCCC.  TOFSC members tune in to a weekly conference call every Wednesday where we talk about CFPB and OCCC compliance, share ideas, and try to safeguard our businesses.  We are small business owners banded together to try and survive the ordinances.  In the last (4) years CABs have shrunk from over 3,500 in Texas to about 2,200 that is a 37% decrease in CABs.  That is thousands of jobs lost, thousands of leases broken, a significant loss in tax dollars for cities, and a loss of livelihood for many.  All of that and the demand has not decreased (check OCCC data and consumer reports for online inquires in ordinance cities the data is there if you want to do some homework) although there has been a 37% decrease in stores.

TOFSC Members are tuned in to this issue and we are ready to fight to save our businesses and to bring the access to credit back to consumers in ordinances cities that is desired.  Cities should prefer that legal, licensed, and regulated businesses serve their citizen’s needs.   C’mon cities – let’s bring it back to the CABs and let the cities focus on their big priorities!

See the links below for the court orders.  For media inquiries – feel free to call Michael Brown at 214-293-8676, or email me at Michael@CreditAccessBusiness.com.  Michael is the President of the Texas Organization of Financial Service Centers (“TOFSC”) which is a trade group comprised of small to mid-sized Credit Access Businesses in Texas.  As well, he is President of CAB Consulting, a consulting firm that offers startup, licensing, compliance, and operating guidance to payday businesses in Texas and other states.

https://drive.google.com/open?id=0B2eRFUSSFqhzaXJfa19FbmRuRmc

https://drive.google.com/open?id=0B2eRFUSSFqhzWjUwZkxRaWMwVjQ

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Acquisitions of Short-Term Loan Portfolios

Acquisitions of Short-Term Loan Portfolios

by The CAB Man Texas on November 10, 2011

Since July of this year C.A.B. Consulting and Brokerage has been working hard to learn the new laws in Texas, understand the rule making process, tell the story to stakeholders in the industry, and grow relationships.  Things have gone very well so far, and I have observed how the role of a consultant evolves from simply sharing information, into that of a co-worker, a trusted resource, and a connector of parties looking to meet a need.   C.A.B. Consulting and Brokerage’s goals are centered on exactly that, helping clients meet different needs.

Over the last 3 months my focus has been and continues to be on Credit Access Business licensing, notices, and disclosures.  I have been working with our clients and assisting them while on their path towards January 1st in many ways.

Until now I have not done any acquisitions, but earlier this week I was contacted by a gentleman in Laredo who has several businesses, one of which is a retail short-term loan operation.   He has made the decision to sell his loan portfolio and has requested my assistance.    I have preliminary information on the sale opportunity and have begun contacting local businesses in Laredo about it.  Also, via this blog and other channels I am reaching out to my contacts to gauge interest.  If an acquisition of his portfolio is something you would like to explore, please contact me with questions!

C.A.B. Consulting and Brokerage

Michael Brown

Tel: 214-293-8676

Email: cabconbrokerage@gmail.com

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Sunset process continues with the OCCC next up is the Stakeholder Meeting to discuss rule amendments.

Sunset process continues with the OCCC next up is the Stakeholder Meeting to discuss rule amendments.

by The CAB Man Texas on May 20, 2019

Laurie Hobbs at the OCCC sent out an email to industry “Stakeholders” on Tuesday regarding the continuation of the Sunset process at the OCCC.  Next up is the Stakeholder Meeting to discuss rule amendments.  See below for OCCC’s comments on what will be done and how you can participate.

  • “OCCC would like to inform us of a Sunset Bill / Rule (HB 1442) pre-comment draft that the agency plans to discuss at the upcoming Stakeholder Meeting on Thursday, May 23, 2019, at 2:00 p.m. 
  • The stakeholder meeting relates to the May 14 pre-comment draft of rule amendments to the OCCC’s licensing and administration rules. 
  • The amendments are intended to implement HB 1442’s licensing and administrative provisions by: clarifying provisions on license term, renewal, and expiration for OCCC licensees and registrants; specifying procedures for how the OCCC processes consumer complaints; and specifying procedures for appealing the denial of a debt cancellation agreement.
  • Stakeholders are invited to attend the meeting in person at the Finance Commission Building.
  • Informal precomments on the OCCC’s May 14 draft of licensing and administration rules must be received by 5:00 p.m. on Wednesday, May 29, 2019.”

This blog post was written by Michael Brown, President of CAB Consulting and the Texas Organization of Financial Service Centers.  He can be reached at 214-293-8676, or Michael@CreditAccessBusiness.com.

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Payday Loan Boot Camp Sessions are underway!

Payday Loan Boot Camp Sessions are underway!

by The CAB Man Texas on July 16, 2012

Recently I joined up with Jer from Tri-House and Danny from Paid 2 Day to offer the “Payday Loan Boot Camp.”  These sessions are held in Orange County, California and are conducted in both a store and classroom environment.  The intent of the Payday Loan Boot Camp is to share important knowledge, direct startups on how to get their businesses started the right way, and to provide actual direction on how to run the business day to day.  Existing operators might want to consider sending new hires to the Boot Camp to let it serve as part of their training.

The Boot Camp gives operators the chance to un-plug from the everyday grind and really focus on what we are there to deliver.  Themes of the Boot Camp revolved around these essentials: Knowledge, Insight, Manuals, Regulations, Licensing, Documentation, and Hands-On instruction.

Day 1 of our first Boot Camp was last Thursday.  We focused on a high level view of the industry along with development of company startup strategy based on its market.   Day 2 was centered around operating the business, software, processing transactions, and “live store” activity.

Once we have established our relationship through the Boot Camp process, you will also always be able to count on follow up consultation as needed.

This Camp has been shaped for the Payday Loan startup, but we are also planning other focused camps for Auto Title loan education and instruction, and Texas CAB compliance.  If your organization could benefit from these kinds of sessions, or if you have some other specific company goals you would like custom delivered in the Boot Camp setting please contact Michael Brown at CAB Consulting and Brokerage at 214-293-8676 to discuss!

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El Paso City Council Ok’s City Attorney to Draft Ordinance

El Paso City Council Ok’s City Attorney to Draft Ordinance

by The CAB Man Texas on December 7, 2012

Yesterday in El Paso, the City Council unanimously voted to proceed with enacting an ordinance to regulate Payday and Auto Title Loan businesses. The Council asked the City Attorney to draft the ordinance and it could be approved by January. This will be the 4th such ordinance in Texas, if it is ultimately put into effect.

As of today we know of ordinances in Dallas, San Antonio, and Austin. I believe that each of the cities are entangled in legal proceedings brought against them by CAB’s.

Some of the details of the proposed El Paso ordinance are:
• Require lenders to provide borrower’s with financial counseling information.
• Payday loans would not be allowed for more than 20% of the borrower’s monthly income.
• Auto Title Loans would be limited to 3% of the borrower’s annual income.
• Auto Title Loans would also be limited to no more than 70% of the vehicle value.
• Installment loans would be limited to no more than 4 installments, refinances would be limited to 3.
• CAB’s would be asked to register with the City of El Paso.
• Would go into effect in July 2013.

It is curious that the effective date is July 2013. I am thinking that the City of El Paso knows that there will be activity in the Texas Legislature regarding CAB operating rules and city ordinances. Consider the additional compliance burdens on licensed CAB’s with locations in cities with ordinances. Is it reasonable to ask any business to manage compliance to Federal, State, and now City regulations too?

As an industry, we need to dig our heels in on the local ordinances. 2012 has been a good year for CAB’s under the new licensing and we have demonstrated our good faith, desire to operate legally and fairly. Let the State of Texas handle this and keep the cities out of it. The Texas Finance Commission has expressed its position on the ordinances, and they indicated that an improvement on this problem was needed. So, it is my opinion that the version of the El Paso ordinance that was unveiled may not make it to July 2013. Something different might end up being put in place, or perhaps nothing at all after the session.

If you are interested in learning more, I am working with my contacts in El Paso and Austin to gather additional information on how to play a part in the fight against the ordinances. Will know more soon, the session starts next month and the El Paso bill is slated to be formally introduced on December 19th.

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