Credit Access Business rules for 2017 that you need to know!

Credit Access Business rules for 2017 that you need to know!

by The CAB Man Texas on January 13, 2017

New Technical Rules for 2017 you should be aware of.  Did you know there are new rules related to the application for new licenses, transferring a license, and criminal history of CAB owners?  Much of this was covered during CAB Consulting’s “CAB II” project that many clients and members took advantage of. 

*The language for rules and transfers removes the part mentioning that you need to wait on the OCCC’s approval to operate a CAB while the license is being transferred. The transformer assumes all responsibility of the license until the license has been transferred to the transferee. 

**Criminal History can affect license holders. This affects anyone with a State license from a concealed handgun license to a Credit Access Business license. In the eyes of Texas, it is a privilege to maintain a Texas license, and therefore license holders must be law abiding residents.  

Here are several areas of infraction that could compromise your CAB: 

Theft, assault, any offense that involves misrepresentation, deceptive practices or making false or misleading statements. 

Any offense that involves breach of trust or other fiduciary duty.

Any criminal violation of a statute governing credit transactions or debt collection. 

Failure to file a government report, filing a false report or tampering with a government record. 

Here is a link to the rules: http://occc.texas.gov/sites/default/files/uploads/pub/rules/cab-adoption-fc-010517.pdf 

This blog post was written by Michael Brown, President of CAB Consulting and the Texas Organization of Financial Service Centers.  He can be reached at 214-293-8676, or Michael@CreditAccessBusiness.com.

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Texas CAB Credit Access Business Solutions

Transition & Training Pckg

The Transition and Training package is a comprehensive program that includes all of the items from the CAB Packet but goes many steps further with its commitment to taking your company from a non-licensed CSO to a fully licensed and compliant CAB in just a few months. C.A.B. Consulting and Brokerage will work directly with ownership or designated team leaders to make sure the steps towards license approval are taken, that your teams are educated with proper information, and that your operation is compliant with OCCC regulations. Because C.A.B Consulting and Brokerage works with its own attorney, who is experienced in the payday loan industry, we can offer this package to you with all of its elements at a lesser cost than completing the process internally.

Summary of included items and services:

Service:

•Collaboration with Texas CSO owners or designated employees to manage the complete licensing process
•Continued management to file quarterly transaction reports beginning April 2012
•Owners, managers, and employees attend a 1-hour online training course
•Mystery Shopping option offered twice per month completed by experienced consultants
•Provide your business with the C.A.B. Consulting and Brokerage “Certificate of Completion”

Documents:

•Neatly organized task checklist
•O.C.C.C. authenticated, verified, and approved
•Fee Schedules for use on documents, web-sites, and at retail locations
•Disclosure form templates with instructions
•Provide template documents for use in license application
•State of Texas Credit Access Business application with instructions
•Loan documents for consummation loans
•Bonds

Resources:

•Reference copies of important laws and regulatory publications
•A summary letter of transition process and final copy of OCCC Credit Access Business rules
•Add your company employees, managers, and ownership to our company Newsletters, Emails, RSS Feeds so that we can continue to educate your organization when needed, help your teams stay abreast of developments, and share with you opportunities that may benefit your organization

To learn more about details and specifics of this package, contact C.A.B Consulting and Brokerage at cabconbrokerage@gmail.com or call 214-293-8676.

Many more Americans need access to alternative loan or “payday” services than you may think, this is who they are…

Many more Americans need access to alternative loan or “payday” services than you may think, this is who they are…

by The CAB Man Texas on December 17, 2016

Did you know?

  • 7 in 10 Americans have less than $1,000 in savings in case of emergency.
  • 34% of Americans have zero savings.
  • 5% of Americans have relied on payday loans or similar services.

Customer Demographics – per a Georgetown University McDonough School of Business study:

  • Majority earn between $25,000 and $50,000.
  • 90 % have a high school diploma or better, 54 % have some college or degree.
  • 53 % are under 45 years old (only 9 % are 65 or older).
  • Majority of customers are married and 63 % have children in household
  • 32 % own homes, 54 % have credit cards, 100 % have steady incomes, 100 % have checking accounts.

For more information, go to:  http://cfsaa.com/about-the-payday-advance-industry/customer-demographics.aspx

This blog post was written by Michael Brown, President of CAB Consulting and the Texas Organization of Financial Service Centers.  He can be reached at 214-293-8676, or Michael@CreditAccessBusiness.com.

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Let’s get prepared for an OCCC Examination!

Let’s get prepared for an OCCC Examination!

by The CAB Man Texas on July 29, 2013

CAB Consulting has been helping small and mid-size Texas Credit Access Businesses navigate the new CAB licensing model ever since its passage just over 2 years ago. Having served almost 200 locations during that time, CAB Consulting could be a great resource for your company. Does your business need a compliance review? Do you feel your business is prepared for an OCCC examiner to walk in your door?

Audit Alert: OCCC examiners are actively traveling the State right now and they typically show up at your door un-announced. Several clients have been examined this month. CAB Consulting clients will be fully prepared for an examination and will know exactly what to expect.

What other needs might your business currently have? The principal of CAB Consulting, Michael Brown, would like to work with you on your Payday or Auto Title loan store to make operating improvements, increase compliance, grow confidently, and become more profitable.

CAB Consulting can deliver a wide array of results to your business, call 214-293-8676 today to learn more, or visit www.CreditAccessBusiness.com for information!

{ 2 comments… read them below or add one }

ft August 10, 2013 at 7:31 am

Michael, the auditors showed up today! Our contracts are a mess, we overcharge on the lender fees, the APR’s are wrong… wish I’d have listened to you and have your team audit my stores first :o(

Reply

Anonymous August 10, 2013 at 7:35 am

Hate to see it happen to you, FT. Hopefully the set backs aren’t catastrophic. Let’s schedule a intervention the following week.
Michael

Reply

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Payday Boot Camps offered by CAB Consulting at Partner store location in Austin, Texas

Payday Boot Camps offered by CAB Consulting at Partner store location in Austin, Texas

by The CAB Man Texas on June 15, 2017

CAB Consulting has partnered with Star of Texas Financial Solutions in the Austin, Texas area to offer live in-store training sessions to start ups wanting wide and narrow scope guidance on how to get going with their payday, installment, or auto title loan venture.  As well, Payday Boot Camps are often conducted for existing companies wishing to elevate their business to another level by implementing the leading edge operating techniques we demonstrate while in our “live” storefront, or who wish to add additional products or services.

The two-day sessions are comprised of conversation and instruction in the conference room, as well as “behind the counter” demonstrations of actual transactions in the loan management system with real customers right there in front of you.

In years past, CAB Consulting has conducted Payday Boot Camps with Tri-House Consulting in California (THANK YOU JER!), and in 2016 we began hosting them in Texas at Star of Texas Financial Solutions in Austin.  This has been an extremely valuable tool for individuals considering an entry into the “payday” industry.

In the two-day sessions we cover payday loans, installments loans, and auto title loans.  We have hosted groups mostly from States in the U.S. like Texas, Utah, and Nevada.  As well, we have conducted sessions for companies from Canada and South Africa.

No matter what State or Nation we have been able to deliver expertise on industry basics as well as licensing and regulation.  CAB Consulting clients will be advised on best practices, vendor selection, underwriting, third-party lenders (Texas and Ohio), and much more.  We are a comprehensive consulting business with specialties in multiple states that can deliver 100% of what is needed to start a payday business, to run one, and to make a profit.

Our industry has experienced a marked resurgence with the recent governmental changes, and CAB Consulting has seen a major uptick in Payday Boot Camp interest.  We are ready to go when you are!

If you would like to learn more about our Payday Boot Camps, call or email to contact Michael Brown, let’s review the program details together, and set a date!

This blog post was written by Michael Brown, President of CAB Consulting and the Texas Organization of Financial Service Centers.  He can be reached at 214-293-8676, or Michael@CreditAccessBusiness.com.

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OCCC looking for engagement with Texas Payday Loan and Title Loan CAB’s

OCCC looking for engagement with Texas Payday Loan and Title Loan CAB’s

by The CAB Man Texas on February 13, 2012

Attended last week’s OCCC meeting in Austin and saw stakeholders from a multitude of industries speak up with opinions, questions, etc.  The OCCC had arranged the meeting with the goals of getting feedback from stakeholders in several regulatory areas on where they see their industries now, where they are headed in the future, and how the OCCC is doing.  An open forum was given for stakeholders to speak up, ask questions, and offer opinions…

From the meeting I took away that the OCCC is focusing on:

-Customer Education
-Outreach
-Engagement
-Financial Education
-Increase Online Activity
-Advise businesses to look at existing regulations, not just the new regulations
-Urge businesses to participate in dialogues with OCCC
-Re-iterated that stakeholder input in Texas is unique, not seen in many other states

In the meeting there were many who spoke up, but not what I would call a flood of questions and comments.  The OCCC is really making an effort to ask for industry feedback – take advantage.   The squeakiest wheel gets oiled first!

Questions you would like asked?  Let me know I will send them in on your behalf.    As always I am pleased to take your calls on all matters CAB, and if you want to learn more about the OCCC areas of focus cited above don’t hesitate to call Michael at CAB Consulting and Brokerage at 214-293-8676, or email cabconbrokerage@gmail.com

 

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Banks Getting Out of Payday Loans – Too Much Heat!

Banks Getting Out of Payday Loans – Too Much Heat!

by The CAB Man Texas on January 23, 2014

Over the course of the last several years in different legislative and regulatory settings the topic of banks and their offering of payday loan services to consumers has been discussed and many know of its existence. Some have said that the banks would put the payday loan industry out of business. Well, ahem, it is now in the news that Wells Fargo, US Bank, Fifth-Third Bank, and Regions Bank will no longer be offering Payday Loans to their customers…

I have heard this topic discussed many times and usually by two parties. The first is the consumer advocates; they tout the morality and ethics of the banks and suggest that “banks should offer payday loan services to consumers so they are not taken advantage of by predatory lenders.”

Today, the irony with the termination of the programs at the big banks is that consumer advocates of a different kind have actually managed to cause regulations to be so tight on banks who offer the products, that the banks are making the decision to terminate the programs. Either the opposing consumer advocate groups aren’t communicating or their message cannibalized the topic so much that it killed the product! The lesson here: going for the over-hyped non-empirical consumer advocates and their tear jerking stories will promptly cause an increase in regulation, a decrease in consumer choice, and a decrease in competition. All educated parties agree this hurts the American consumer.

The second group who is pleased to contribute opinions on this issue is representatives of the “payday industry.” They have always said “we welcome the competition.” Today, we are all also saying “I told you so.”

It has always been the general opinion of my peers and I that banks would not survive the payday loan endeavor. We knew that either the regulators would cause the banks too much brain damage or the banks would shut the programs down due to losses or not enough profit. Remember: banks earn $35 in NSF fees on a bounced check which in some cases can result in an APR of 1,600%. Why on earth would they want to operate a program that earns only 200% and causes them all of the regulatory headache?

Give our industry some credit – we run businesses that stand up to assaults from a multitude of angles, yet we still survive and serve customers daily with a smile. Customers sometimes do not pay on their loans! People write bad checks, some outright steal, others defraud! Banks do business with us less and less, consumer advocates hiss and point fingers, regulators get angry, and then the media stokes all the flames.

But in the end, the plain and simple fact remains that many Americans have to claw and fight on a daily basis just to survive. These are our customers, and they truly do need our services. All of the fanfare, ordinances, media stories, heavy regulation, and taxation, cannot change the fact that the need remains, and that it even grows for that matter…

The cruel twist to consumers is that the very regulators, government agencies, and consumer advocates that claim to be fighting for a better outlook are many times the ones that cause the economic harm that sends the average American to a payday store in the first place! Do not forget that the actions of those named above so often cause the job loss, the decreased incomes, or higher health care costs we so often hear about.

My comments on the matter are done for the day thank you for visiting www.CreditAccessBusiness.com! As always, Michael Brown of CAB Consulting can be reached via email at Michael@creditaccessbusiness.com, or via phone at 214-293-8676.

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House Bill 420

House Bill 420

by The CAB Man Texas on March 4, 2013

This bill, written by Farias, pertains to “requiring that certain notices and disclosures be provided by Credit Access Businesses in foreign languages.” In addition to the current English disclosures that are being provided by Credit Access Businesses to consumers, disclosures in Spanish would be required, as well as other additional languages not yet named. The state may end up listing the languages required and will provide the forms. Would go into effect 9-1-2013. The components of the disclosures would likely be similar to the OCCC Consumer Disclosures in use now.

Click here to view a PDF version of the bill! HB.420.

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CFPB issued the final Payday Loan Rule today

CFPB issued the final Payday Loan Rule today

by The CAB Man Texas on October 5, 2017

CFPB Rule came out today.  It is 1,600+ pages and I am hearing from folks on it but no one knows a lot at this point.  I need to start reading and as I connect with others to learn more I will of course relay what people are saying.

Effective date is 21 months after date of publication in the Federal Register. I do not know when it was or when it will be in the Federal Register.  As far as who it covers and what kinds of loans it applies to, I need to look.

Here is the link:

https://s3.amazonaws.com/files.consumerfinance.gov/f/documents/201710_cfpb_final-rule_payday-loans-rule.pdf

This blog post was written by Michael Brown, President of CAB Consulting and the Texas Organization of Financial Service Centers.  He can be reached at 214-293-8676, or Michael@CreditAccessBusiness.com.

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Huge blow dealt to the “Payday Loan Ordinance” in Texas (and more to come!)

Huge blow dealt to the “Payday Loan Ordinance” in Texas (and more to come!)

by The CAB Man Texas on March 21, 2017

Around March 1st a huge blow was dealt to the “Payday Loan Ordinance” in Texas.  The news came out that an Austin court had ruled in favor of Credit Access Businesses in (2) lawsuits related to the ordinance where the City of Austin was sued.  In those cases, the court ruled that the ordinances were “preempted” by State law in several ways. Preemption is something that we as a group have been after for a very long time and we are pleased to see that our industry got its day in court.  The consumer advocate groups who have been pushing the ordinance on cities should be on notice that the truth is starting to get out.  All that has happen is for the cities to enforce the ordinance.

Many of you may not know the truth, which is that the cities have not been enforcing their ordinances.  This is a deliberate tactic to avoid being sued by Credit Access Businesses. It is also likely that they have no staff or budget to allocate to the endeavor which is worth mentioning as well.  Each city is given a payday loan city ordinance “playbook” that gives them the tactics and methods for enacting the ordinance along with how not to get sued.  If they do not enforce then the payday companies have no legal grounds to sue on because they have not actually been “harmed.”

Well, the City of Austin went beyond its rights and decided to go in and examine and cite two Credit Access Businesses – Advance America and Speedy Cash.  This was the first instance that I know of where a city has enforced and cited a company for not abiding to the ordinance.  So, the first time a city goes in and enforces an ordinance what happens?  They get sued and lose!  This simple scenario is one that should resonate with all cities who have passed an ordinance and with those who are looking at it.  Austin happens to have its act together and enjoys a pretty decent legal budget – if they can lose then anyone can lose.

Cities should know that there is now a very real legal risk for them – their city councils will be embroiled in lawsuits and will have to consider retaining outside legal counsel to defend themselves.  Council members who know that they have been charged with real responsibilities such as protecting water, investing in infrastructure, maintaining police strength, and providing general safety for their citizens know that they are way outside the lines when telling someone how much money they can borrow and how long they can have to pay it back.  It seems incredibly absurd to me.  For many of you it would be like having the city tell you that you can only have a car that costs $10,000 or less and you must pay it off in (6) payments. Also, you can only have one car!  It is literally the same thing.  What if you have the cash to simply pay $40,000 for a car?  What if you have a spouse that you want to buy a car for?  That example plus a hundred more can be made – and what it does is blow a gaping hole in the practicality of the “Payday Loan City Ordinance.”  That is where the whole thing should have stopped years ago.

But now the cold hard truth has landed on the desks of anyone involved in this matter – the court has ruled in favor of Credit Access Businesses.  Cities now need to decide what they are going to do.  They need to be asked publicly, “Are you going to enforce this ordinance?”  If they say “No,” then won’t that mean they are effectively rolling back the ordinance?  If so, Credit Access Businesses will be able to go back to offering the kinds of credit that consumers in the ordinance cities need and want.  Won’t this be an improvement over being told they must drive 15 minutes down the road or get on their smartphone to request a loan from an unlicensed unregulated offshore lender in the Bahamas?

What if they say “yes, we are going to enforce the ordinance?”  Then Credit Access Businesses will be given the chance to defend themselves like Speedy Cash and Advance America did. What they will simply do is execute a transaction that violates the ordinance, then take that one transaction down to the City and “self-report” the violation.  At that point the city must act and if they do cite the Credit Access Business then they will turn around and sue the City.  What lies ahead will be a court decision that will resemble that of the court orders in Austin.

CABs are already sufficiently regulated by the Office of Consumer Credit Commissioner.  We have 20-30 page contracts for a $300 loan!  We adhere to a long list of federal and state rules and regulations (all in our contract package) and our complaint percentages on the state and federal levels are fractional on a complaint to loan basis.  I believe in Texas the complaint percentage is .000153% (yes that is three zeroes!).  Our CABs abide by a 90-point CAB Examination checklist that we obtained from the OCCC.  TOFSC members tune in to a weekly conference call every Wednesday where we talk about CFPB and OCCC compliance, share ideas, and try to safeguard our businesses.  We are small business owners banded together to try and survive the ordinances.  In the last (4) years CABs have shrunk from over 3,500 in Texas to about 2,200 that is a 37% decrease in CABs.  That is thousands of jobs lost, thousands of leases broken, a significant loss in tax dollars for cities, and a loss of livelihood for many.  All of that and the demand has not decreased (check OCCC data and consumer reports for online inquires in ordinance cities the data is there if you want to do some homework) although there has been a 37% decrease in stores.

TOFSC Members are tuned in to this issue and we are ready to fight to save our businesses and to bring the access to credit back to consumers in ordinances cities that is desired.  Cities should prefer that legal, licensed, and regulated businesses serve their citizen’s needs.   C’mon cities – let’s bring it back to the CABs and let the cities focus on their big priorities!

See the links below for the court orders.  For media inquiries – feel free to call Michael Brown at 214-293-8676, or email me at Michael@CreditAccessBusiness.com.  Michael is the President of the Texas Organization of Financial Service Centers (“TOFSC”) which is a trade group comprised of small to mid-sized Credit Access Businesses in Texas.  As well, he is President of CAB Consulting, a consulting firm that offers startup, licensing, compliance, and operating guidance to payday businesses in Texas and other states.

https://drive.google.com/open?id=0B2eRFUSSFqhzaXJfa19FbmRuRmc

https://drive.google.com/open?id=0B2eRFUSSFqhzWjUwZkxRaWMwVjQ

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