Each month the CFPB releases a complaint report that shows complaint volume by product.  The September, October, and November 2015 reports show that “payday loan” complaints were down by double digits when compared to the same period in 2014:

-12% over the same 3-month period of June-July-August 2014.

(September 2015 report: http://files.consumerfinance.gov/f/201509_cfpb_monthly-complaint-report-vol-3.pdf).

-24% over the same 3-month period of July-August-September 2014.

(October 2015 report: http://files.consumerfinance.gov/f/201510_cfpb_monthly-complaint-report-vol-4.pdf).

-20% over the same 3-month period of August-September-October 2014.